SUBMIT A WARRANTY REQUEST

Submit a warranty request via our online portal.

Please keep in mind, calling and/or emailing issues
to the Warranty Department will slow the response
speed of our Warranty Team.

AFTER HOURS EMERGENCIES

If this inquiry is an emergency outside of regular business hours, please review the contact info below. Please keep in mind, if your home is no longer under warranty or the issue was caused by homeowner negligence, the below subcontractors may require payment.

• Total loss of electricity not due to inclement weather or associated with the utility company
  • C&N Electric 423-280-3930 OR 423-505-4341
• Total loss of heat or air conditioning during months of extreme heat or cold
  • Residential Air and Maintenance 423-838-4736
• Plumbing leak that requires the entire water supply to be shut off
  • Brandon Lamb Plumbing 423-645-9205

GET TO KNOW YOUR WARRANTY

Quality Builders Warranty Corporation is the nation’s premier 10-year new home warranty program. Builders that display the QBW logo bear the mark of integrity, having passed a strict set of standards. These “Builders of Integrity” strive for excellence, consistently creating quality homes and providing dedicated service to their customers. Home buyers obtain peace of mind when they select a builder approved by Quality Builders Warranty.